Senior Patient Services Coordinator

A Patient Care Coordinator, or Care Coordinator, is in charge of managing communication between patients, family members, care providers and other healthcare institutions. Their duties include scheduling appointments with Doctors, providing referrals to new care providers and teaching patients about their health issues.

Patient Care Coordinator Duties and Responsibilities

A Patient Care Coordinator may complete a variety of tasks during a shift. Some Patient Care Coordinator duties and responsibilities may include:

• Using data to do analytical tasks and charting tasks related to patient information
• Communicating with patients about their status and condition through emails, phone and face-to-face conversations
• Managing patient accounts with contact information, insurance and financial information in a confidential manner
• Scheduling patient visits and answer questions, including billing and preparation
• Ensuring services comply with state and federal regulatory requirements